A unified inbox for all your feedback

Triage, search, filter, and act on every submission. Labels, bulk actions, and export—so nothing slips through.

Submissions Inbox in ShapeShip

What Submissions Inbox gives you

One place to triage, search, and act on every piece of feedback.

Unified inbox

See every submission from every form in one list. Switch by form, status, or label without losing context.

Triage and status

Move submissions through statuses (e.g. New → In progress → Done). Use labels and internal notes to keep triage consistent.

Search and filters

Search by content, submitter, or URL. Filter by form, status, label, date range, and integration state.

Bulk actions

Update status, add labels, or assign in bulk. Triage high volume without clicking into each submission.

Detail views

Open any submission for full context: message, metadata, page URL, linked actions (Jira, Linear, etc.), and history.

Export

Export filtered views to CSV for reporting, analysis, or backup. Include fields and labels you need.

How it works

1

Submissions arrive in one place

All form submissions land in the inbox. Optional routing sends copies to Slack, Jira, or other tools.

2

Triage with status and labels

Set status and add labels (or use AI labeling). Use saved filters to focus on what matters.

3

Search and filter

Find submissions by keyword, form, status, or label. Narrow by date or integration (e.g. “has Jira issue”).

4

Act and export

Create actions from submissions, add notes, or export filtered results to CSV for stakeholders.

Frequently asked questions

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