Customer feedback forms that embed anywhere

Widget, full-page, or inline—one script tag, unlimited forms, and responses routed to 30+ integrations.

Forms in ShapeShip

What Forms gives you

Embeddable feedback forms that capture customer voice wherever you need it.

Multiple form types

Choose widget (floating launcher), full-page, or inline forms. Match the right format to each surface (app, docs, landing page).

Embed and share

Install with a single script tag or use direct links. Optional per-form embed codes and shareable URLs for feedback collection without embedding.

Brand customization

Set colors, position, and copy per form. Keep feedback on-brand without touching code.

Response routing

Send submissions to Slack, Jira, Linear, email digests, or webhooks. Configure routing per form so the right team gets the right feedback.

Multi-form support

Run many forms across pages or products. Each form can have its own fields, routing, and branding.

Structured fields

Collect message, rating, category, and custom fields. Structure once and use the same schema for routing and analytics.

How it works

1

Create a form

Add a form in ShapeShip, name it, and choose type (widget, full-page, or inline). Optionally add custom fields.

2

Customize and embed

Set colors and copy, then copy the embed snippet or share link. Add the script to your site or send the link to users.

3

Configure routing

Connect integrations and set routing rules so new submissions go to Slack, Jira, Linear, or other tools.

4

Collect and act

Submissions land in your inbox and in connected tools. Triage, label, and create actions without leaving your workflow.

Frequently asked questions

Ready to use Forms?

Start capturing and acting on feedback today. Free plan includes everything you need.