Triage feedback without the chaos
Statuses, notes, tags, and saved views. Everything you need to stay on top of user feedback.
Inbox features
Tools to organize, prioritize, and act on feedback.
Read/Unread tracking
Instantly see what's new. Mark submissions as read to keep track of what you've reviewed.
Status workflow
Move submissions through statuses: New → Triaged → In Progress → Done → Archived. Clear visibility into your pipeline.
Internal notes
Add private notes to any submission. Context for your team, invisible to users.
Tags
Organize with custom tags. Filter by tag to focus on specific themes or priorities.
Saved views
Save your filter combinations. Jump to 'Unread bugs' or 'High-priority feature requests' in one click.
Bulk actions
Update status, add tags, or archive multiple submissions at once. Faster triage at scale.
How inbox workflow works
1. New submissions arrive
Every submission lands in your inbox with status "New" and shows as unread. You'll see a count of unread items at a glance.
2. Triage and categorize
Review feedback, update status to "Triaged", add internal notes, and apply tags (Pro). The submission is marked read automatically.
3. Track progress
Move submissions to "In Progress" when working on them. Use saved views to filter by status and focus on what matters.
4. Close the loop
Mark as "Done" when resolved. Archive old submissions to keep your inbox clean. All history is preserved.
Free plan submission visibility
On the Free plan, you can view the first 50 submissions per project. Additional submissions are stored but hidden. Upgrade to Pro anytime to unlock all your stored feedback instantly.
See pricingInbox FAQ
Ready to organize your feedback?
Start triaging feedback today. Free plan includes full inbox workflow.
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